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Coaching Statistics: The ROI of Coaching in 2021

What are the top benefits of coaching?

As research shows, coaching can have a great return on investment (ROI). And these coaching statistics show just how powerful coaching can be. 

Want to learn more? Here’s the ROI of coaching in 2021. 

What’s the ROI of coaching and consulting?

Management coaching statistics

Business coaching statistics 

Sales coaching statistics

Employee coaching statistics 

Health coaching statistics

Life coaching statistics

Financial coaching statistics

What’s the ROI of coaching and consulting?

If you’re wondering what the ROI of coaching is, you’re not alone.

You see, my students often ask me how they can explain their value to their clients.

After all, “coaching” is not tangible. Sure, maybe you’re in an industry like health coaching where your clients get tangible results. But for most coaches, the results aren’t that concrete. 

Fortunately, studies and research show just how powerful coaching can be.

And popular. According to iPEC, 1.5 million searches are made every month by people and companies looking for life coaches, business coaches, and executive coaches.

In 2019, the estimated global revenue from coaching was 2.849 billion USD. (2020 ICF Global Coaching Study)

And while face-to-face coaching decreased sharply after COVID-19 (by 74%), online coaching has become wildly more popular, as it’s increased by 57%. (COVID-19 and the Coaching Industry

Coaching clients are happy with their results:

  • 99% of individuals and companies who hire a coach are “satisfied or very satisfied” and 96% say they would repeat the process. (ICF Global Coaching Client Study)
  • 95% of clients rate their coaches as “good” or “excellent.” (2009 ICF Global Coaching Study)
  • 68% of individuals who hired coaches were able to make back their investment. Those who make a financial gain on their coaching can on average expect 3.44 times the amount spent. (2009 ICF Global Coaching Study)
  • 86% of companies that could calculate their return on investment said that they at least made back their initial investment. 19% indicated an ROI of 50x the investment. 28% saw an ROI of 10-49x the investment. The median ROI is 7x the investment. (2009 ICF Global Coaching Study)

Most clients find their coaches through referrals and word of mouth (46%). The majority (73%) of coaching programs last one year or less. (2009 ICF Global Coaching Study)

In the US, the average annual income from coaching is $62,500. (2020 ICF Global Coaching Study) However, that is dependent on the coach and running 6- and multiple 6-figure businesses (or even 7-figure businesses) is something a lot of coaches do (including many of my students). 

This infographic shows the exact value of coaching. Want to use it on your site? Feel free to copy the code snippet below, paste it on your website and include an attribution to this site (www.luisazhou.com).

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Management coaching statistics

Executive and management coaches help managers and executives improve their leadership skills. But do they come with a return on investment? Here are the benefits of executive coaching.

Business coaching statistics

A business coach helps entrepreneurs build and grow their businesses. How effective is business coaching? Let’s find out. 

  • According to Eric Schmidt, Google and Apple owe much of their trillion-dollar valuations to their business coach, Bill Campbell. (CNBC)
  • 80% of coachees report increased self-confidence. (Institute of Coaching)
  • 70% of coachees improve work performance, relationships, and communication. (Institute of Coaching)
  • One in six entrepreneurs turns to coaching to improve their performance. (Forbes)
  • One-third of successful entrepreneurs have turned to a mentor or support group (only 14% of entrepreneurs with failed businesses have done the same). (Xero)
  • 33% of founders who are mentored by successful entrepreneurs go on to become top performers. (Endeavor/TechCrunch)
  • Only 22% of entrepreneurs have mentors when they start their businesses. (Kabbage)
  • 92% of small business owners agree mentors have a direct impact on their growth and the chances for their businesses to survive. (Kabbage)
  • 89% of business owners who don’t have a mentor wish they did. (Kabbage)
  • 30% of business owners who had just one interaction with a mentor reported growth. (SCORE)
  • The top three things business owners ask their mentors for help with are human resource issues (61%), growth/business expansion (59%), and start-up assistance (53%). (SCORE)
  • 88% of business owners with a mentor say that having one is invaluable. (UPS)
  • 70% of entrepreneurs who receive mentoring survive 5 years or longer. (UPS)

Sales coaching statistics

Sales coaches help entrepreneurs or sales teams to improve their sales skills. But does sales coaching result in higher sales? Yes, it does. And here are the numbers to back it up. 

  • Sales coaching helps improve win rates for forecasted deals with 27.9%. (CSO Insights)
  • Sales coaching can improve the performance of the middle 60% of an organization’s sales reps. High-quality coaching can improve it by up to 19% and moderate coaching can improve it by 6-8% across 50% of the sales force. (Harvard Business Review)
  • It takes companies 2-3 years to establish their sales coaching programs. (Value Selling Associates
  • ⅓ of high-performing companies have ongoing sales coaching programs. (Value Selling Associates
  • Over half of companies with formal coaching programs in place for 3+ years experience high growth. (Value Selling Associates
  • Almost half of the organizations that have effective sales coaching programs rely on outside coaches. (Value Selling Associates

Career, workplace, and employee coaching statistics

An increasing number of organizations want to offer coaching to their employees. At the same time, employees choose to hire career coaches to advance in their careers. And the results can be significant, as these statistics show.

  • The three top obstacles to building a strong coaching culture inside an organization are: Limited support from senior leaders (50%), inability to measure the impact of coaching (42%), and a lack of budget for coaching activities (38%). (2020 ICF Global Coaching Study)
  • In-person and other formats of coaching are equally effective. (Journal of Occupational and Organizational Psychology)
  • A meta-analysis of 18 studies of coaching in organizational settings showed that coaching has a relatively large effect on clients’ coping capacities and resilience, subjective well-being, attitudes, performance, and goal-attainment. (The Journal of Positive Psychology)
  • 51% of organizations with strong coaching cultures report a higher revenue than similar companies. 62% of employees in those organizations rate themselves as highly engaged. (Human Capital Institute)
  • A study showed that individual coaching and group coaching helped to reduce procrastination and facilitate goal attainment. (Frontiers in Psychology)
  • Research shows that coaching has positive effects on performance and skills, well-being, coping, work attitudes, and goal-directed self-regulation. (The Journal of Positive Psychology)
  • Coaching clients report that they improve relationships (73%), communication skills (72%), interpersonal skills (71%), work performance (70%), work/life balance (67%), and wellness (63%) thanks to coaching. (2009 ICF Global Coaching Study)
  • 62% of employees at companies with strong coaching cultures rate as highly engaged. (Human Capital Institute)
  • Compared to non-mentored employees, employees who receive mentoring receive higher compensation, a greater number of promotions, feel more satisfied with their career, feel more committed to their career, and are more likely to believe that they will advance in their career. (The Journal of Applied Psychology)

Health coaching statistics

Does health coaching work? You bet. Here are the health coaching stats that show just how effective health coaching can be. 

  • 80% of clinical trials for nutrition and weight management coaching found improvement. (American Journal of Lifestyle Medicine
  • Coaching can help older adults increase their physical activity. (British Journal of Sports Medicine)
  • Health coaching was associated with significant weight loss in overweight and obese adults. Study participants lost 7.24% of their initial weight after 12 months and 6.77% after 24 months. (American Journal of Lifestyle Medicine)
  • Personal health coaching can impact diabetes patients favorably. (American Journal of Health Promotion)
  • Health coaching can improve quality of life and reduce hospital admissions among people with chronic obstructive pulmonary disease. (British Journal of Health Psychology
  • A focus group with 23 women showed that all of the women who were enrolled in a health coaching program were able to lose weight, but those who were accountable were able to keep it off. (University of Illinois)
  • Coaching results in clinically relevant improvements in: systolic and diastolic blood pressure, total cholesterol, LDL cholesterol, HDL cholesterol, triglycerides, fasting glucose, body weight, body mass index, waist circumference, and cardiorespiratory fitness. (American Journal of Lifestyle Medicine)
  • Health coaching can significantly lower healthcare costs. (Medical Care)
  • Online health coaching has been shown to be as effective as face-to-face coaching. (American Journal of Lifestyle Medicine
  • A 12-week study showed that wellness coaching can improve quality of life, depressive symptoms, and perceived stress levels, as well as physical, social, emotional, cognitive, and spiritual functioning. (Mayo Clinic)
  • A review of 13 studies shows that health coaching improves the management of chronic diseases and it produces positive effects on people’s social life and their behavioral, physiological, and psychological conditions. Their weight management improves, they increase their physical activity, and improve their physical and mental health status. (Patient Education and Counseling)

Life coaching statistics

Are the benefits of life coaching measurable? Yes. Here are the most important life coaching statistics that show the ROI of life coaching. 

  • Life coaching is a $1 billion industry. (IBISWorld)

Financial coaching statistics

  • A Citigroup project showed that 54% of clients with no savings at the start had some savings after participating in a financial coaching program. (Citigroup)
  • 48% of clients with savings at the beginning of the project had increased that amount after getting coached. (Citigroup)
  • 55% of people with unsecured debt at the start of the program had decreased their amount of debt (the median decrease was $3,005). (Citigroup)
  • 47% of clients raised their credit scores during the program (the mean increase was 59 points). (Citigroup)
  • Financial coaching reduces financial stress. (Urban Institute)
  • A study treatment group accumulated $1,200 in savings and ended up with average debt in collections about two-thirds lower than that of the control group. The total debt among the treatment group declined by $10,650. (University of Wisconsin-Madison)
  • Data shows that there are several positive associations between coaching and client outcomes, such as confidence, budgeting, saving, and goal formation. (Journal of Financial Theory)

Over to you!

There you have it, these are the top coaching ROI statistics.

Coaching can have outsize benefits, as these numbers show. 

Did any of these coaching statistics surprise you? 

Let me know in the comments below. 

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ABOUT LUISA

Luisa Zhou is the creator of the Employee to Entrepreneur system, which shows ambitious men and women how to build profitable and meaningful online businesses that replace (and exceed) their 9-5 salaries. Fun fact: She’s also a former International Space Station engineer. LEARN MORE

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